Conditions for the HERVIS Ski Rental.
(non-binding translation)

(December 2017)

These terms and conditions apply to bookings made via for winter sports equipment (ski, snowboards) and/or additional articles (sticks, helmets, etc.). The equipment is free of charge for children under 10 years of age if at least one parent rents their equipment online at during the same period.

1. conclusion of contract:
1.1 Contractual partner: The rental agreement is concluded exclusively with Hervis Sport- und Modegesellschaft, 5015 Salzburg, Europastraße 3 and these «Ski rental conditions» apply exclusively.

1.2 Contractual language: The contract and negotiation language is exclusively German. If these terms and conditions are also made available in another language, this shall only be done for the sake of better understanding, without the foreign language versions being legally binding.

2. sports equipment:
The sports equipment is divided into different categories (Comfortclass, Masterclass, VIPClass). The models shown in the shopping cart are sample models. The actual issue or selection takes place in the rental shop on site. A model-specific booking is not possible for organizational reasons.

3. prizes:
All prices are inclusive of all taxes and charges applicable at the time of booking and less the discount granted for the online booking. Prices may vary regionally. Discount prices are only valid at the respective rental location. Online discounts cannot be combined with any other discounts/codes.

4. booking procedure/payment by credit card
4.1 Booking procedure: For booking you will be redirected to a separate page of our cooperation partner alpinresorts. com (2beGROUP s. r. o.), where a special tool is available for you to carry out the booking. Please check the data provided by you (size, weight, etc…) already at the time of reservation/booking, as we need it for the adjustment of the ski binding. You will have another opportunity to do so when you take over the skis on site.
Immediately after completion of the reservation/booking you will receive an order confirmation or payment confirmation from our cooperation partner to the e-mail address provided by you. Please print it out and present it in the rental shop. Any ski insurance policies arranged by alpinresorts. com in connection with the booking (ALPINGUARANTY, ALPINSAFETY, ALPINFLEXI) do not have any connection whatsoever with the «HERVIS ski rental».
4.2 Payment by credit card: We would like to point out that advance bookings are only possible by payment by credit card.

5. hotline (s)
If you have any questions in connection with your booking, please contact the hotline of alpinresorts. com at +43 720 817580. If you have any other questions, please contact our customer hotline +43 (0)662 8964-8888 or send us an e-mail to during office hours (Monday to Friday 09:00 — 17:00).

6. pick-up and payment / cancellation/cancellation policy
6.1 Collection and payment Please bring a valid photo ID or payment confirmation with you.
6.2 Cancellation provisions Pursuant to Section 18 (1)(10) of the FAGG («Services rendered in connection with recreational activities»), there is no right of withdrawal.
6.3 Cancellation In case of cancellation of the booking we have to charge a cancellation fee of 15% of the total amount of the booking. The difference of 85% will be credited to your credit card account within 14 working days.

7. return of the equipment:
The equipment you have booked will be available for collection in the shop from 4 p. m. on the day before the beginning of the rental period. Please return the rented equipment on the last day of the agreed period before closing time (see the notice according to Ski rental shop). In the event of longer use of the equipment than agreed, the difference between the rental period actually used and the reserved or paid rental period will be charged according to our price list on site and is to be paid directly. The rented equipment must always be returned in a suitable condition.

8. bring-in service:
If this is offered by the cooperation partner, we will also deliver the rented equipment from a booking amount of EUR 100, — to an address (e. g. hotel) at the place of the ski rental. In order to make use of this service, the booking must be made at least 3 calendar days before the desired delivery date.

9. warranty
From pick-up to return, you are responsible for the rented equipment and may only use it carefully in accordance with its function and conditions of use. Use by third parties is not permitted. Ski boots are adapted to the ski binding. Both parts comply with the safety requirements of ISO 11088, but no separate individual safety settings are made in accordance with OSO/ÖNORM.

10 Liability:
No liability is assumed for accidents of any kind. In particular, the landlord shall not be liable for any damage resulting from incorrect information provided by the tenant (e. g. relevant data with regard to the setting of the commitment).

11. liability for compensation in case of damage to the equipment:
The rented sports equipment is not insured, unless you arrange this yourself. If you damage the rented equipment in such a way that we can no longer rent it out, we will have to charge you the current value. With a 10% surcharge on the rental price, you can insure yourself against this risk on the spot and then no longer have to pay anything. In case of theft, a general deductible of EUR 150 (Comfortclass), EUR 250 (Masterclass), or EUR 350 (VIP-Class) applies. In addition, the incident must be reported immediately to the responsible security authority (police) and the rental shop must also be informed. Otherwise, we will have to charge you for the time value of the stolen equipment.

12 Jurisdiction:
All legal disputes in connection with or relating to online bookings via shall be governed exclusively by Austrian law and shall be subject to the competent courts in Austria. If you are a consumer within the meaning of § 1 Abs 1 Z. 1 KSchG, the mandatory provisions in this connection take precedence.

13. data protection:
Personal data provided during the booking process will be processed and used in accordance with the applicable national and European data protection laws, including those relating to ski rental. A permanent storage or use of the data for marketing or other purposes will only take place if you have expressly agreed to such a storage or use. You can revoke this consent at any time by sending an e-mail to

14. cookies:
Our cooperation partner uses cookies in order to enable the use of certain functions of the website, to analyse the use of its website by users and to be able to offer certain third-party services. For further details, please refer to the relevant data protection notice on its website


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